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Privacy Policy

Zahibi takes the Privacy Policy of its customers very seriously. This page outlines the reasons for which your personal information such as details of payment and other such information will be gathered from you and how it will be handled by our platform.

Zahibi respects your privacy, so it is important for you to carefully read and understand our Privacy Policy. When you choose our services, you agree to our Privacy Policy and understand the terms mentioned in it.

We collect the following information from you

The following information is collected and processed from the user:

  • We collect the information you provide while filling in the forms and when registering to use this platform.
  • When you provide your valuable input such as product reviews and feedback on this platform.
  • When/ if you encounter an issue with this platform and choose to report it to us.
  • Any communication to contact our support staff (this platform) will also be saved as a matter of record.
  • Any additional non-personal information you may provide to us for placing and fulfilling an order. All the transaction details will be collected by us.
  • Your computer details and the information associated with it i.e. IP address, Operating System, cookies and web beacons, etc.
  • will collect your email address from a third party if you give explicit consent to the third party for sharing that information with us.

Using your information

The following information is collected and processed from the user:

  • With your consent, we may choose to provide you information about the products or services;
  • To use the information for advertisements, search results, and any other content that is personalized;
  • To execute any obligations from any agreements and contracts between us;
  • To help us improve User Experience and provide you a personalized service.
  • To inform you about any incentives you may be entitled to through our platform.

Disclosing you information

Disclosure of user information is an essential part of our business. We try our best to protect your information and only share information with those mentioned in the Privacy Policy:

  • Business Affiliates and non-affiliates: We make positive engagements with other businesses to help our users, for that purpose, it may be important to share information with our business affiliates and/ or non-affiliates who may choose to store that information. However, we make sure your information is not used for any other purposes.
  • For marketing purposes: We may choose to share promotional offers and market any products and services to you which we consider may be of interest to you. This may include any discounts, promotions, and any other form of advertisement materials. The channels for communication such information will be based on the information you share with us.
  • As required by the law: We may disclose and share user information if it is required for compliance with the law. Moreover, information will also be shared with other companies to protect you and others from fraud and other such mishaps.

Storing your information

Your information may be stored and, if necessary, transferred to a location outside Qatar. It can be utilized by our staff locally and abroad. This helps in processing orders and payment requests. Your information may be stored for as long as the purpose mentioned in this Policy is fulfilled.

Our Security Protocols

We follow the industry’s best practices to protect your information physically and technically. We save the information from any unauthorized attacks, access, and modification. We use encryption of data to secure any technical information passed on to our platform. Only authorized personnel are allowed to have access to your information. However, users are also advised to exercise caution and remember to log out once they have used our services on a device for the safety of their information. Though we try our best to maintain security protocols for your information, the internet still remains a place where complete security of information cannot be guaranteed.

How can you modify/ change your information after access?

Our platform offers sufficient flexibility to the user to gain access to their information and modify/ update the same. Users can gain access to the following information and modify it:

  • Update information about your orders.q
  • Information related to your personal identity i.e. name, email, passwords, correspondence, and preference about advertising.
  • Input and modify your payment information i.e. credit card information.
  • Email notifications can be turned on/off.

Our platform uses Cookies to enhance your user experience, however, you can disable cookies from the settings menu of your browser. Turning off Cookies may affect the functionality of our platform.
We may also retain a copy of your previous information in case you modify your information.

Changes to our privacy policy

The business world is a dynamic place, to keep up with its pace, Privacy Policy may need to undergo some revisions. We will publish the latest information about our Privacy Policy on our platform regularly.
We may choose to notify you about the changes via email, however, users are advised to visit our Privacy Policy page frequently to know about the latest changes.

Feel free to contact us

If you have any questions and reservations regarding our Privacy Policy, reach out to us and we will be happy to resolve the issue.

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